Privacy Policy

Amoura Inc. ("Amoura," "we," "us," or "our") operates the Amoura service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use the Service.

The Service is intended for adults aged 18 and over.

1. Information We Collect

We collect information you provide directly and information generated through your use of the Service.

a. Account Information

When you create an account, we collect:

• Email address
• Password (stored in hashed form)
• Name (which may be a pseudonym)
• Date of birth
• Gender and gender preferences
• Profile information, including photos, interests, answers to prompts, and bio content

b. User Content

We collect and store content you submit through the Service, including:

• Messages exchanged within the Service
• Profile photos and other images you upload
• Any future image, audio, or video content you choose to share

c. Derived and Automated Data

We may process user content using automated systems to:

• Generate responses and interactions
• Extract descriptive or contextual information from text, images, audio, or video
• Support matching, safety, and product functionality

d. Usage and Technical Information

We collect standard technical and usage information, including:

• Device and browser information
• Feature usage and interaction events
• Error and performance data

2. How We Use Information

We use personal information to:

• Operate, maintain, and improve the Service
• Provide personalized and interactive features
• Facilitate matching and communication
• Monitor for abuse, misuse, and violations of our terms
• Respond to support requests
• Comply with legal obligations

We do not sell personal data.

3. AI and Automated Processing

The Service relies on automated systems, including artificial intelligence models, to function. These systems may analyze user-provided content (such as text, images, audio, or video) to generate outputs or support product features.

We may use third-party service providers to perform this processing. User content is not used to train third-party foundation models.

4. Analytics, Cookies, and Logging

We use PostHog, a product analytics platform, to understand how the Service is used, measure feature adoption, and improve the user experience. Analytics data may be linked to internal user identifiers. We do not use analytics for advertising, cross-site tracking, or retargeting.

Cookies

The Service uses only first-party cookies and similar technologies — small data files or identifiers stored on your device by Amoura, not by third parties. These support analytics, product functionality, and fraud prevention, and are used to understand usage patterns, improve the user experience, and protect the integrity of the Service. We do not use third-party cookies, advertising cookies, or cross-site tracking. You can disable cookies through your browser settings, but doing so may affect Service functionality.

Payment Processing

Payments are processed by Stripe, a third-party payment processor. Stripe collects and processes payment information in accordance with its own privacy policy. We do not store your payment details.

Logging

Application logs are short-lived and designed to avoid storing full user content. Limited identifying information (such as internal IDs or display names) may appear in logs for operational purposes.

5. Data Sharing

We may share personal information:

• With service providers that support core functionality (e.g., infrastructure, analytics, AI processing)
• To comply with legal obligations or lawful requests
• To enforce our terms or protect the rights, safety, or integrity of the Service
• In connection with a merger, acquisition, or sale of assets

We do not share personal data with advertisers and do not engage in third-party advertising or ad tracking.

6. Data Retention

We retain personal data for as long as necessary to operate the Service and fulfill the purposes described in this policy.

User-generated content and account data are currently retained indefinitely unless removed by the user or deleted as part of account deletion. Deleted data may persist for a limited period in backups.

7. Security

Protecting user data is a core priority.

We employ modern, industry-standard security measures designed to safeguard personal information, including:

• Encryption of data in transit and at rest
• Secure, managed infrastructure
• Strict access controls limiting data access to authorized personnel
• Separation of systems to reduce unnecessary data exposure

8. Your Choices and Rights

You may update or remove certain profile information directly within the Service.

You may request full account deletion at any time by contacting support@amoura.io. Upon deletion, we will remove your account data and associated user content, subject to limited retention in backups and legal obligations.

9. Children's Privacy

The Service is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and take reasonable steps to provide notice.

We may introduce additional features or business models in the future. If these changes affect how we collect or use personal information, we will update this policy and provide notice as required.

Continued use of the Service after such updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

support@amoura.io

Amoura Inc.
Delaware, United States